Working with Milbank - Client Testimonials

January 1, 2016

We are proud and grateful that over 75% of our workload originates from referrals and repeat business. We thought it would be nice to share with you some of the kind words our clients have had to say about working alongside Milbank on recent projects.



“It was a great experience working with Milbank from initial meeting to discuss our ideas through to completed projects, everything was delivered on time and to a high standard. I wouldn’t hesitate in using Milbank again or recommending them to any future potential clients."

Brian Wray, Plant Yard

"We would like to thank Milbank Architects for all their support and expertise. Without all the help they have given us we would never have been able to start, let alone complete, our fantastic new Scout Head Quaters."

Keith Slater, 1st Consett Scout Group



"Doug has vision with his designs and understands what the clients want to create and achieve. The technical details shown on the drawings are up to date with the current standards, this makes it easier for the Contractors to follow and avoids costly variations."

Mike Smith, F.I.C.W.C.I



"I have known Doug for many years and have always found him to be loyal, extremely hard working and knowledgeable. His personal skills are excellent, always helpful, courteous and willing to go that extra mile."

Tom Cummings, MCGC



"Milbank Architects is a professional outfit, very much focused on exceeding client expectations!"

Jerry Mertz



"Milbank led our extensive renovation project of two student rental properties through some rather stormy waters. Throughout the whole project, Doug remained calm and professional and was able to remain on good terms with all parties involved. He kept a close eye on the works as they proceeded and responded to unexpected problems in creative and effective ways. We were on a very tight time frame, which added to the overall pressure but the project came in only a week over the hoped for date, which under the circumstances was a fantastic result. I am very happy with the overall quality of the work and the builder recommended and would not hesitate to recommend Milbank or use their services again."

Nadine Shepley, Student Accommodation Durham



"The trustees of the Framwellgate Moor Youth & Community Association and particularly myself have been working closely with Doug Glass, Principal at Milbank Architects, for 3 years now. They have played a leading role in developing future plans for our Centre producing options based on discussions with the Trustees and offering advice to produce a feasible scheme of development and improvements. Securing Planning Permission was a major milestone but they have continued to be attentive in driving forward the plans by helping to identify “bite size” areas of the development to match the finances of the Association. I am pleased to offer this testimonial and cannot speak more highly of their professionalism and ability to build a close working relationship. We found Doug Glass listened to what we wanted, was easy to engage in discussions and then produced the goods. We do not hesitate to recommending Milbank to others in need of Architectural services."

Colin Hillary, Chair of Trustees FMYCA



"The development of Nicholsons Sealing Technologies Ltd’s premises at Greencroft Industrial Park has been a complex and demanding project throughout 2012 – 2014. Doug Glass and his team at Milbank Architects have provided a highly professional and responsive architectural service, which has included the CDM co-ordination. CDM responsibility was especially important as the project required considerable internal building work to be done by contractors at the same time as Nicholsons maintained its manufacturing output. Milbank’s active involvement throughout the project helped us greatly to ensure a highly productive interaction between Nicholsons and the key contractors participating. The internal design features of the newly built areas are now proving very beneficial and we look forward to working with Milbank in future to achieve equally successful outcomes on our forthcoming projects." 

Jeremy Nicholson, Chairman Nicholsons Sealing Technologies Limited



"Excellent Architects who can clearly demonstrate an understanding of a clients requirements and deliver a building which meets not only the clients aspirations in terms of quality but also within the constraints of a budget. I would have no hesitation in recommending Milbank to any prospective client.”

John Hardy


"I have known Doug for many years... I have to say that his approach, ethics and integrity are second to none, he doesn't chase the "dollar" as other colleagues in his sector try, he offers valuable, constructive and professional advice. 
Would I recommend him? Without any shadow of a doubt 

Would I hire him? Definitely 
Would I work for him? Instantly 
If you need an Architect then go no further."

John Wheatmen, Consultant at Curv Associates





We are always conscious about earning your feedback following our services - Email us at if you would like to contribute a testimonial.



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Milbank Architects 

Architectural Services in North East England

Bradley Lodge, North Road, Dipton


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